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SOFTWARE

WORKFORCE MANAGEMENT

The Quality Audit System (QAS) is a mobile platform where operations managers or supervisors can efficiently monitor and report the quality of tasks completed.

This easy-to-use system eliminates paper-based processes and facilitates real-time audits of routine, periodic or ad-hoc schedules.

Fully customisable checklist system for easy audits and reporting

 

FEATURES

Customize audit checklists to suit client’s environment and task elements

Configure routine, periodic and ad-hoc schedules that require inspection

View individual and aggregated scorings for completed tasks

Track audit progress and inspection status

Assign audit resources

Generate performance and management reports

Cloud-based web platform that does not require server infrastructure

 

CASE STUDY

PROBLEM STATEMENT

While quality is a critical aspect of any service rendered, it is often time consuming and subjective

Most cleaning companies practice traditional quality control methodologies which are tedious and not efficient

OUR SOLUTION

Digital quality audit system ensures efficient inspections

Customizable checklists for individual jobsites and task elements

Paperless system with configurable reports and KPI dashboards

Central performance database is useful for performance analysis and further data analytics

BUSINESS CASE

Operations Managers and Supervisors typically spend up to 60 hours a month collating and submitting KPI reports. The Quality Audit System will help to reduce ‘double work’ by up to 70%

Real-time audit updates allow Managers to have increased visibility on performance, allowing them to resolve issues immediately

 

WORKFORCE MANAGER

 

PLANNER & REPORT

Work Order Planner

Periodic Scheduler

Weekly, Monthly, Quarterly, Yearly

Daily Scheduler

Ad-hoc via sensors and customer request

Reports & Dashboards

Number of Monthly Work Order

Number of Daily Work Order

Work Order Status Summary